Aug 132016

This page is a work in process.  The goal is to make the Supply Chain Process as simple as possible with plenty of learning resources provided.  Please provide feedback regarding anything on this in the following discussions in our LinkedIn and Facebook groups.  What links should we remove?  What links should we add?

Summary of the Supply Chain Process


supply chain management quote

Supply Chain Process


Supply Chain Process Optimization


 Supply Chain Process


Supply Chain Management Process




Return/Reverse Logistics

Supply Chain Recycling and Sustainability





Overarching Concepts

Digital Supply Chain

Supply Chain and Business Quotes:

  • “If you are going to do kaizen continuously you’ve got to assume that things are a mess. Too many people just assume that things are all right the way they are. Aren’t you guys convinced that the way you’re doing things is the right way? That’s no way to get anything done. Kaizen is about changing the way things are. If you assume that things are all right the way they are, you can’t do kaizen. So change something!” ~ Taiichi Ohno, father of Toyota Production System (TPS).
  • “If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere.”  ~ Henry Ford, founder of Ford Motor Company and create the assembly line.
  • “It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made.”  ~ Masaaki Imai, organizational theorist and management consultant, known for his work specifically on Kaizen.
  • “It is not necessary to change. Survival is not mandatory.” ~ W. Edwards Deming
  • “Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.”  ~ Tom Peters.
  • “Every breakthrough business idea begins with solving a common problem. The bigger the problem, the bigger the opportunity. I discovered a big one when I took apart an IBM PC. I made two interesting discoveries: The components were all manufactured by other companies, and the system that retailed for $3,000 cost about $600 in parts.”  ~ Michael Dell, founder and former CEO of Dell Computers.
  • “Great companies understand the strategic importance of Supply Chain and want people with Supply Chain experience in the C-Suite.” ~ Dave Waters.
  • “If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.”  ~ Phil Crosby.
  • “At Wal-Mart, it goes back to Sam Walton and the foundation and business model that we simply operate for less, or everyday low cost. We’re known for operating in a very efficient way and then giving those savings to customers.”  ~ Mike Duke, former CEO Walmart.
  • “Leaders don’t create more followers, they create more leaders.” ~ Tom Peters.

supply chain

  • “If your supply chain runs without many problems you either have a great supply chain or running very fat.”  ~
  • “Is there anyone out there who is the next Steve Jobs? I think Jeff Bezos is pretty close. He is very smart. He is extremely creative. He has completely reinvented the way in which commerce is done online.” ~ John Sculley, former CEO Apple Inc.
  • “My model for business is The Beatles. They were four guys who kept each other’s kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. That’s how I see business: great things in business are never done by one person, they’re done by a team of people.” ~ Steve Jobs, co-founder and former CEO of Apple Inc.
  • “You don’t want to negotiate the price of simple things you buy every day.” ~ Jeff Bezos, founder and CEO of Amazon.
  • “Supply chains are everywhere.  From the biggest company in the world to running your household.  We all have supply chain experience even if we don’t know it.”


  • “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” ~ Bill Gates.
  • “Apple has changed every day since I have been here. But the DNA of the company, the thing that makes our heart beat, is a maniacal focus on making the best products in the world. Not good products, or a lot of products, but the absolute best products in the world. In creating these great products we focus on enriching people’s lives – a higher cause for the product.” ~ Tim Cook, made huge improvements to the Apple Supply Chain.
  • “Make your workplace into showcase that can be understood by everyone at a glance. In terms of quality, it means to make the defects immediately apparent. In terms of quantity, it means that progress or delay, measured against the plan, and is made immediately apparent. When this is done, problems can be discovered immediately, and everyone can initiate improvement plans.” ~ Taiichi Ohno, father of Toyota Production System (TPS).
  • “You can only do so many things great, and you should cast aside everything else.” ~ Tim Cook.

supply chain

“Supply Chain is like nature, it is all around us.” ~ Dave Waters.

supply chain

“Our whole role in life is to give you something you didn’t know you wanted.  And then once you get it, you can’t imagine your life without it.  And you can count on Apple doing that.” ~ Tim Cook.

supply chain


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