How Returns Work – Amazon Reverse Logistics

This video helps to understand how Amazon Reverse Logistics works.  The innovative ways Amazon is lowering costs with reverse logistics is definitely worth the watch.   Amazon is constantly working to reduce shipping costs.

Amazon and Logistics Quotes

• “Logistics is the ball and chain of armored warfare.”  ~Heinz Guderian
• “Behind every great leader there was an even greater logistician.” ~M. Cox
• “What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.”  ~Jeff Bezos
• “The costs of reverse logistics is immense.” ~EverythingSupplyChain.com
• “I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.” ~Jeff Bezos
• “Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.” ~Tom Peters
• “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” ~ Jeff Bezos

Logistics Training

• 3PL Warehouse Facility Tour – The Apparel Logistics Group.
• Collection of Amazon Supply Chain Blogs – learn from the best
• Collection of Walmart Supply Chain Research
• Converse Automated Distribution Center.
• IKEA – Logistics Design. Does their design just magically happen?
• IKEA’s Supply Chain. 3 min video.
• Logistics Quotes
• Top Retail Supply Chain Blogs: Alibaba, Amazon, IKEA, Walmart
• What is logistics? Warehouse systems from design to service.