“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” ~ Colin Powell
“A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.” ~ Andrew Grove, former CEO of Intel.
“The world we have created is a product of our thinking; it cannot be changed without changing our thinking.” ~ Albert Einstein
“Improvement usually means doing something that we have never done before.” ~ Shigeo Shingo
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” ~ Bill Gates
“Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers.” ~ Joseph M. Juran
“Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” ~ Benjamin Franklin
“Excellent firms don’t believe in excellence – only in constant improvement and constant change.” ~ Tom Peters
“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” ~ Jack Welch, former CEO of GE.
“The system is that there is no system. That doesn’t mean we don’t have process. Apple is a very disciplined company, and we have great processes. But that’s not what it’s about. Process makes you more efficient.” ~ Steve Jobs, former CEO of Apple.
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” ~ Sam Walton, former CEO of Walmart.