What is supply chain?
- The network of people, activities and resources it takes to get a company’s product/service into the hands of the consumer while maintaining a high level of customer satisfaction.
- A supply chain is a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer. Supply chain activities involve the transformation of natural resources, raw materials, and components into a finished product that is delivered to the end customer. In sophisticated supply chain systems, used products may re-enter the supply chain at any point where residual value is recyclable. Supply chains link value chains. Read the rest at Wikipedia
- Supplier
- Design – 70% of product cost is driven by design choices.
- Sourcing
- Supplier Selection
- Supplier Management
- Manufacturing
- Warehouse
- Inventory
- Order Filling
- Transportation/Distributor
- Retailer
- Customer
- Service
- Customer Service
- Return – Reverse Supply Chain
Plan, source, make, deliver
Design, Buy, Make, Store, Move, Sell, Service
Demand Management
TCO, Theory of Constraints, JIT
Raw Material
Producer
Retailer
Customer
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